Warranty/RA

Panamax Offers different Warranties and Connected Equipment Protection Policies depending upon the type of product.

Standard Warranty
Component Warranty
Max In-Wall Family
Max 1500-UPS
Service Entrance Protector

Do you need to make a return or a claim on one of our warranties? Start the process here.

Important Note for Internet Purchasers!

YOUR PANAMAX WARRANTY WILL NOT BE VALID IF YOU PURCHASE A PANAMAX AUDIO VIDEO PRODUCT FROM AN UNAUTHORIZED AUDIO VIDEO INTERNET DEALER, or if the original serial number has been removed, defaced or modified. Only authorized dealers provide NEW Panamax products -- not used or refurbished -- and have the training and expertise to assist you in selecting the correct model for your application. They also have the knowledge to correctly answer any questions regarding proper installation and ensure that your Audio Video system is fully protected. Purchase your Panamax product from one of our Authorized Online dealers.

List of Applicable products that must be bought online through Authorized A/V Internet Dealers.

The following is a list of current Panamax Audio Video products. If purchased over the Internet, these products only carry a valid warranty when purchased from a Panamax Authorized Audio Video Internet Dealer.

PREMIUM COMPONENT LEVEL

M4300-PM
M5100-PM
M5300-PM
M5400-PM
M5500-EX
M1500-UPS-PFP
ML4200
M4400-20A

PRO COMPONENT LEVEL

M7500-PRO

MAX IN-WALL PRO-SERIES

MIW-POWERKIT-PRO
MIW-POWER-PRO-PFP
MIW-DUAL SIGNAL BAY
MIW-DATA
MIW-SVIDEO
MIW-5RCA
MIW-VGA

PRO SERIES - LINE CORD MODELS

M10-HT-PRO
M8-HT-PRO

PREMIUM SERIES - LINE CORD MODELS

M8-HT
PM8-HT
PM8C-EX

FLAT PANEL SERIES

MFP400
MFP300

DIRECT PLUG-IN PRODUCTS

M2C
M2SUB

PREMIUM SERIES - SIGNAL LINE PROTECTION MODULES

MOD-DBSTV
MOD-SPKP

All other products will carry a valid warranty regardless of the dealer's Audio Video authorization status.

For assistance, contact our customer service department at 800-472-5555 (and press “1”), or contact our Customer Relations Department - We'll gladly direct you to a Panamax Authorized Audio Video Dealer!

Note: Panamax Audio Video products purchased through auction sites DO NOT have a valid warranty.

Buy now from an authorized online dealer of Panamax products.